Email -  

Mail Order - Cross Stitch Heaven
16 Falstaff Court
DE73 5BA
In the first instance contact us via email.

Our working hours are variable - Use email to contact us.

Sorry we do not have a physical store that you can visit.


Our shipping rates are based on the weight of your order, prices start from £1.05p for upto 100g 2nd Class.  You can check your postage costs at anytime by clicking on your basket and selecting the delivery option. 

We use Royal Mail to ship all orders upto a weight of 1.5kgs.  Orders above this weight will be shipped in the most economical way, either with Royal Mail or a Courier Company.  I am happy to provide shipping quotes to all overseas customers.

Please ensure you select the correct postage option for orders over the value of £30, so that your goods are adequately insured whilst in the postal system